Terms&Conditions and Privacy Policy

General provisions and use of your personal information

These rules are considered a purchase-sale contract, which is concluded between the seller of Rasulinen (IV Rasulinen, code - 1060057) and the buyer (registered or not registered on the website) . The rules are made in order to ensure the rights, duties and responsibilities of the Buyer and the electronic store rasulinen.lt (hereinafter - the Store).

The rules are applied when the buyer uses the Store in all possible ways and provides his personal information, this is the information that you provide yourself: Your name, address, e-mail. postal address and telephone number.

By paying for the product, the buyer confirms that he has carefully read all the Rules, understands their content and agrees without any reservations to all the provisions set out in the Rules and undertakes to comply with them.

The Store is released from any responsibility in cases where losses arise because the Buyer, regardless of the recommendations provided to him and his obligations, did not familiarize himself with the Rules of the Store, although he was given such an opportunity.

The store reserves the right to change the Rules at any time.

The buyer, having chosen the goods offered to him, creates an order basket.

After forming the shopping cart, the Buyer enters the necessary data for the execution of the order (name, surname, telephone, delivery address, etc.).

The contract is considered concluded from the moment the buyer presses the button confirming the order.

Registration and Login

The user can register on the Seller's website ( www.rasulinen.lt ), providing personal information during registration.

Newsletters can be sent to your e-mail entered in the registration only after receiving your consent, select "Notify me of news and exclusive offers" in the contact information window (you can refuse consent without indicating that you agree) you give this consent by entering your e-mail. e-mail address in the order and registration form by indicating that you agree to receive our newsletters. You have the option to withdraw your consent by logging into your account ( www.rasulinen.lt ) on the website or by writing an e-mail. email us ( rasulinen@gmail.com ).

The Customer agrees that the Seller has the right to process the Customer's personal data in the cases and for the purposes specified in these Rules.

The seller confirms that the Customer's personal data will be used for the Customer's identification when ordering the goods, for the delivery of the ordered goods.

The customer undertakes to protect his login data to the Store and not to disclose them to any third party. In case of violation of this clause of the Rules, all related responsibility rests with the Customer. Upon learning of the disclosure of his login data, the Client immediately informs the Seller, who, taking into account the Client's message, blocks the Client's login. The parties agree separately on the reactivation of the Customer's registration.

Payment and delivery

In the event that the Buyer cannot receive the goods himself, and the goods are delivered to the specified address and based on other data provided by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.

The Seller undertakes to deliver the goods to the Buyer in compliance with the specified terms, shipping and return rules.

In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Buyer's control. During the delivery of the goods, the Buyer must check the condition of the shipment together with the Seller or his authorized representative. If the buyer signs the invoice (bill of lading) or other document of shipment transfer - acceptance, it is considered that the shipment has been delivered in a suitable condition. Having noticed that the package of the delivered package is damaged (crumpled, wet or otherwise externally damaged), the Buyer must note this in the invoice-invoice (bill of lading) or another shipment transfer-acceptance document and, in the presence of the Seller or his representative, draw up a free-form package violation act. If the Buyer does not perform these actions, the Seller is released from responsibility towards the Buyer for product damage, if such damage was caused by packaging damage, which the Buyer did not note in the above procedure. If you choose delivery by courier when purchasing, your personal information is transferred to UAB "Omniva", UAB "DPD", AB Lietuvos Paštas.

Contributions are collected:

Aura Pociutė
IV certificate no. 1060057 "Rasulinen"
rasulinen@gmail.com
+370 693 10282

Return policy

The buyer can return the product that does not suit him or exchange it for another within 14 calendar days from the day of delivery/receipt of the product. If you want to return or exchange a product, contact us by e-mail rasulinen@gmail.com , you will be provided with all the necessary information.

Return costs for returned or exchanged goods are paid by the buyer.

In the case of a return, only the amount paid for the product is returned to the buyer, shipping costs are not refunded.

If the goods are made according to the Buyer's individual order or obviously customized for him, they cannot be exchanged and cannot be returned (the money paid for such goods will not be returned to the Buyer).

A refund or exchange is possible if the item:

  • It is unused, undamaged, and has not lost its commercial appearance.
  • Not washed, not worn, not smelling of sweat or perfume.
  • The product is returned in its original, neat packaging, with the same set as received.
  • With original tags intact.
  • Not made to order.

Buyer's rights and obligations

The buyer has the right to buy under the conditions and procedures established by the store.

The buyer undertakes to pay the agreed price within the term specified in the rules and to accept the ordered goods.

If the Buyer provides inaccurate data or an incorrect address, the Buyer undertakes to pay all the resulting delivery or other additional costs of the Seller.

Rights and obligations of the seller

The seller has the right to unilaterally adjust the rules. The rules that were in effect at the time of placing the order apply.

The seller, if necessary, has the right to receive information that identifies the buyer and confirms his right to enter into a contract.

Disclosure of Personal Data

Your personal data is recorded and disclosed only in cases related to the violation and only to the relevant public officials or institutions.

Cookies

A cookie is a small text element that is saved on your device when you visit our website www.rasulinen.lt . Cookies allow the website to remember information about your browsing on the website for a while and to recognize you the next time you visit the website, to implement some website functions and to monitor customer browsing on the website. All this allows us to provide you with the opportunity to use the website comfortably and strive to make the website even more convenient and friendly.

Changing the rules

We have the right to partially or completely change the Privacy Terms by announcing this in the online store. If you use the services provided by the online store after the changes in these conditions, it is considered that you have agreed to the change in the conditions. We will post information about any change to our privacy policy on our website and other places where it is necessary.

Contact information

If you have any questions or would like to access, modify, correct or delete your personal information, please contact us at email rasulinen@gmail.com